10 Most Promising Hospitality Technology Solution Providers - 2019

Technology has been serving as a catalyst in Hospitality industry to improve customer service and deliver magnificent guest experience. The role of IT is paramount in reducing the costs and improving the operational efficiency, thereby benefiting both businesses and customers. Businesses are utilizing technology mediums like online advertising, social media and blogging sites as effective marketing means to manage their brand reputation, understand market scenario, attract and convince their customers. Mobile first approach has further revolutionized the industry by facilitating anywhere, anytime bookings and by helping businesses to keep customers updated of changes by sending latest offer deals, delay notices instantly. With emergence of AI, Customer Service Bots have started appearing in the hotels answering the guest questions, handling check-ins and delivering room service. Customer Service Bots help to reduce the burden on human staff and allow them to concentrate on the operational tasks. So, businesses are investing a lot in the technology to harness the power of latest innovations and provide better services to the customers.

Helping companies choose the right vendor who can add value to their business by leveraging latest technology innovations, CIOReviewIndia proffers a list of “10 Most Promising Hospitality Technology Solution Providers”. This compact list displays an inventory of skilled vendors with an industry rich experience, technically adept teams and a proven track record. A panel consisting of veterans from the hospitality industry and CIOReviewIndia editorial team has meticulously researched and locked down on the final 10 vendors who we firmly believe can transform the Hospitality landscape by enhancing the customer experience.

We present to you CIOTechOutlook 10 Most Promising Hospitality Technology Solution Providers - 2019.