20 Most Promising Travel Technology Solution Providers- 2018

It was only a matter of time until advancements in technology completely transformed the travel industry. One of the key beneficiaries of this transformation is the consumer who is today spoilt with choices that make travelling all the more convenient. On top of this, thanks to the abundant customer data available across digital channels, travel businesses are bundling their services with every hint of personalization. However, easy bookings and transactions are only the tips of the iceberg. Amongst the many technologies that are sweeping the travel industry is Artificial Intelligence (AI). For an industry whose foundation is customer service, AI can be a major value addition, enhancing communication with the consumer, responding to queries and making suggestions in real-time. Not too far behind is virtual reality (VR) which is making travelling more immersive by enabling consumers to explore the destinations and hotels prior to the travel. While the technology isn’t new, only a few businesses have implemented it so far. Internet of Things (IoT) is one of the most popular technologies where the travel industry has made significant investments, integrating operations with IoT in a bid to enhance customer experience. With the aforementioned trends in view, CIOReview India brings to you the list of “20 Most Promising Travel Technology Solution Providers, 2018". A distinguished panel of CEOs, CIOs, industry analysts, and the CIOReview India editorial team have closely scrutinized and nominated the vendors and domain experts who have positioned themselves to meet the burgeoning demands of the consumer, optimizing their journey and making travelling evermore appealing.

We present to you CIOTechOutlook 20 Most Promising Travel Technology Solution Providers- 2018.